IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Visualization, Data Visualization Software, Data Presentation, Tableau Software, Dashboard, Data Analysis Software, Data Analysis, Data-Driven Decision-Making, Data Ethics, Trend Analysis, Technical Communication, Business Analytics, Storytelling, Data Collection, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Vulnerability Scanning, Security Strategy, AI Personalization, Exploitation techniques, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Email Security, User Accounts, Gmail, User Provisioning, Data Management, Collaborative Software, Endpoint Security, Group Policy, Data Sharing, Compliance Management, Information Management, Cloud Management, Productivity Software, Systems Administration, Data Migration, Document Management, System Configuration, Cloud Security, File Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, AI Workflows, Analytics, Application Development
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Computer Programming Tools, Testability, Program Development, Development Environment, Software Engineering Tools
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Design, Advertising, Graphic and Visual Design Software, Graphic and Visual Design, Marketing Materials, Graphic Design, Design Elements And Principles, Creative Design, Ideation, Marketing, Graphical Tools, Organizational Skills, Design Software, Collaborative Software
★ 5 (6) · Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Estate Planning, Wealth Management, Philanthropy, Portfolio Management, Land Management, Financial Planning, Financial Modeling, Investments, Portfolio Risk, Asset Management, Investment Management, Succession Planning, Risk Management, Risk Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Threat Management, Cyber Risk, Cyber Security Policies, Data Security, Personally Identifiable Information, Security Management, Email Security, Cyber Threat Intelligence, Data Loss Prevention, Threat Detection, Information Privacy, Continuous Monitoring, Computer Security Incident Management, General Data Protection Regulation (GDPR), IT Automation, Event Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Tool Calling, Code Review, Maintainability, Generative AI, Software Documentation, Large Language Modeling, JSON, Persona Development, Git (Version Control System), Data Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Informatics, Azure Active Directory, Health Information Management, Medical Privacy, Cloud Security, Health Care, Data Architecture, Identity and Access Management, Real Time Data, Data Infrastructure, Scalability, AI Security, Health Care Procedure and Regulation, Medical Records, Data Management, Microsoft Azure, Regulatory Compliance, Security Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HR Tech, Human Resources Software, People Analytics, Human Resources Information System (HRIS), Human Resource Strategy, Human Resource Management, Employee Performance Management, Human Resources, Human Resources Management and Planning, Workflow Management, Workforce Management, Performance Appraisal, Performance Management, Performance Measurement, Data-Driven Decision-Making, Employee Training, Payroll Systems, Training and Development, Automation, Payroll Processing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Work Breakdown Structure, Project Closure, Project Scoping, Project Management, Scope Management, Cost Management, Dashboard, Microsoft Excel, Project Schedules, Project Planning, Excel Formulas, Resource Allocation, Risk Management, Time Management, Business Reporting, Resource Planning, Automation, Data Visualization, Data Analysis, Data Validation
Beginner · Course · 1 - 4 Weeks