IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Pipelines, Customer Relationship Management, Marketing Automation, Customer Retention, Personalized Campaigns, Lead Generation, Marketing Analytics, Sales Process, Customer Analysis, Sales Development, Customer Engagement, Prospecting and Qualification, Customer Insights, Workflow Management, Customer Communications Management, Target Audience, Business Metrics, Process Analysis, Sales Support
Beginner · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Continuous Integration, Command-Line Interface, Collaborative Software
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Development, Sprint Retrospectives, Usability Testing, Agile Project Management, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Storytelling, Software Development, Testability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Testing, Software Quality Assurance, Acceptance Testing, System Testing, Functional Testing, Software Quality (SQA/SQC), Quality Assurance, Behavior-Driven Development, Unit Testing, Verification And Validation, Test Tools, Test Planning, Integration Testing, User Acceptance Testing (UAT), Test Case, Software Development Life Cycle, Systems Development Life Cycle, User Story, Development Environment, Quality Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Feature Engineering, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Statistical Methods, Data Preprocessing, Applied Machine Learning, Model Evaluation, Statistical Inference, Predictive Modeling, Machine Learning Methods, Statistical Hypothesis Testing, Model Training, Data Processing, Machine Learning
Intermediate · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Mental Health, Community Mental Health Services, Resilience, Psychiatry, Mental Health Diseases and Disorders, Positivity, Mental Health Therapies, Stress Management, Rehabilitation, Psychotherapy, Personal Care, Cultural Responsiveness, Psychology, Creativity, Mindfulness, Relationship Building, Exercise Therapy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Linux, Shell Script, Linux Commands, Firewall, Systems Administration, Disaster Recovery, Unix Shell, Operating System Administration, Network Administration, Bash (Scripting Language), File Systems, Scripting, Network Troubleshooting, Containerization, Cloud-Native Computing, Network Security, Scripting Languages, Dynamic Host Configuration Protocol (DHCP), System Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Control Systems, Cybersecurity, Firewall, Cyber Security Strategy, Interoperability, Network Security, Dataflow, IT Security Architecture, Process Control, Network Protocols, Enterprise Resource Planning, Systems Integration, Automation, Data Flow Diagrams (DFDs), Cloud-Based Integration, Software Systems, Security Management, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Software Engineering, Data Structures, Memory Management, Computer Programming Tools, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks