IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, AI Workflows, Analytics, Application Development
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Behavior Management, Negotiation, Emotional Intelligence, Empathy, Interrigatories, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Provisioning, System Support, Network Troubleshooting, Network Administration, Network Support, Data Maintenance, Software Installation, System Configuration, Servers, Virtual Machines, Virtualization
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: AI powered creativity, Media Production, Post-Production
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Program Management, Milestones (Project Management), Program Evaluation, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology, Collaborative Software
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, Artifactory, Apache Maven, CI/CD, DevOps, Devops Tools, Build Tools, Java, GitHub, Git (Version Control System), Software Installation, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Procurement, AI Workflows, Process Improvement, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, DevSecOps, Secure Coding, Internet Of Things, Application Deployment, Systems Design, Cloud Deployment, Security Requirements Analysis, User Interface and User Experience (UI/UX) Design, Cybersecurity, Security Engineering, Systems Architecture, Security Controls, IT Security Architecture, Cyber Security Strategy, Design Strategies, Software Architecture, Functional Design
Beginner · Course · 3 - 6 Months

Skills you'll gain: Oracle Cloud, Performance Tuning, Stored Procedure, Data Import/Export, Database Administration, Operational Databases, Product Automation, Data Loss Prevention, Data Security, Configuration Management, Virtualization, Software Installation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Financial Statement Analysis, Working Capital, Financial Statements, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Portfolio Risk, Financial Acumen, Lending and Underwriting, Portfolio Management, Real Estate, Property and Real Estate, Commercial Lending, Financial Data, Equities, Project Finance, Analysis, Risk Analysis, Finance
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud Security, Data Security, IT Security Architecture, Cybersecurity, Cyber Attacks, Cloud Computing, Cyber Governance, Encryption, Infrastructure Security, Google Cloud Platform, Authorization (Computing), Security Controls, Authentications, Data Storage, Identity and Access Management, Data Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Sales Process, General Sales Practices, Generative AI Agents, Sales Management, Sales, Data Ethics, Business Ethics, Forecasting, Customer Relationship Management, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks