IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Goal Setting, Team Motivation, Visionary, Motivational Skills, Smart Goals, Team Performance Management, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Cultural Responsiveness, Employee Performance Management, Communication, Cultural Sensitivity, Intercultural Competence, Drive Engagement, Performance Appraisal, Leadership Development, People Development, Influencing, Industrial and Organizational Psychology
Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Oil and Gas, Petroleum Industry, Energy and Utilities, Climate Change Mitigation, International Relations, Environmental Issue, Electric Power Systems, Environment and Resource Management, Economic Development, Natural Resource Management, Environmental Policy, Economics, Political Sciences, Economics, Policy, and Social Studies, Social Studies, Sustainable Technologies, Market Dynamics, Sustainable Development
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Process Improvement, Business Intelligence, Digital Analysis, Data Analysis Software, Business Process, Tableau Software, Business Analysis, Performance Measurement, Analytical Skills, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Performance Metric, Data Strategy, Digital Transformation, Decision Making
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Data Storytelling, People Analytics, Data Presentation, Employee Relations, Human Resource Strategy, Human Resource Management, Performance Metric, Data Strategy, Employee Training, Dashboard, Business Metrics, Employee Engagement, Business Analysis, Employee Retention, Data Analysis, Training and Development, Compensation and Benefits, Compensation Strategy, Talent Recruitment, Mental Health
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cash Management, Contingency Planning, Market Liquidity, Bank Regulations, Crisis Management, Banking, Financial Regulation, Credit Risk, Commercial Banking, Risk Management, Business Continuity Planning, Financial Management, Financial Market, Financial Planning, Stress Management, Operations Management, Key Management, IT Management, Planning, Operations
Mixed · Course · 1 - 4 Weeks

Harvard Business School Online
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Model Optimization, Google Cloud Platform, Generative AI Agents, Model Deployment, Tensorflow, Model Training, Dataflow, Big Data, Keras (Neural Network Library), Machine Learning, Data Preprocessing, Prompt Engineering, Machine Learning Software, CI/CD, Generative AI, Model Evaluation, Cloud Infrastructure, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Meditation & Breathwork, Business Ethics, Organizational Leadership, Trustworthiness, Self-Awareness, Personal Development, Professionalism, Strategic Leadership, Leadership Development, Leadership and Management, Leadership, Organizational Development, Human Learning, Decision Making, Performance Management, Human Development, Self-Motivation, Sustainable Development, IT Management, Course Development
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Test Script Development, Devops Tools, Matplotlib, Data Visualization, DevOps, Agile Methodology, Web Development, Data Literacy, Flask (Web Framework), Scripting, Plotly, Debugging, Algorithms, Automation, Data Analysis, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months