IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Princeton University
Skills you'll gain: Blockchain, Cryptography, Cryptographic Protocols, Encryption, Payment Systems, FinTech, Public Key Cryptography Standards (PKCS), Key Management, Application Security, Digital Assets, Network Protocols, Transaction Processing, Distributed Computing, Emerging Technologies, Scripting, Application Specific Integrated Circuits, Data Structures, Financial Policy, Financial Regulation, Market Dynamics
★ 4.6 (3.1K) · Mixed · Course · 1 - 3 Months

LearnKartS
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Dashboard, Business Process Automation, Microsoft Excel, Automation, Dashboard Creation, Real Time Data, Data Cleansing, Business Reporting, IT Automation, Data Preprocessing, Data Processing, Data Transformation, Interactive Data Visualization, Data Visualization, Solution Design, Business, Interactive Design, Interaction Design, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Linux Administration, Kubernetes, Package and Software Management, Cloud Infrastructure, Linux, Shell Script, Cloud Standards, Cloud Computing Architecture, Docker (Software), Linux Commands, Ubuntu, Public Cloud, Linux Servers, Systems Administration, Operating System Administration, Infrastructure Security, Network Troubleshooting, General Networking, System Support
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Post-Production, Music, Musical Composition, Peer Review, Media Production, Music Performance, Instrumental Music, Automation, Editing, File Management, Collaborative Software, Digital Signal Processing, Writing, Timelines, Coordination, Data Import/Export, Computer Hardware, Electronic Media
★ 4.8 (3.1K) · Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (570) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Linear Algebra, Engineering Calculations, Algebra, Engineering Analysis, General Mathematics, Advanced Mathematics, Applied Mathematics, Numerical Analysis
★ 4.9 (4.7K) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
★ 4.7 (3.3K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Azure DevOps, Terraform, DevOps, Azure DevOps Pipelines, Infrastructure as Code (IaC), Kubernetes, CI/CD, Enterprise Architecture, GitHub, Governance, Microsoft Azure, Role-Based Access Control (RBAC), Workflow Management, Generative AI Agents, Release Management, Git (Version Control System), Code Review, IT General Controls (ITGC), Identity and Access Management, Capacity Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Unit Testing, Test Driven Development (TDD), Test Script Development, Programming Principles, Software Testing, Data Structures, Python Programming, Program Development, Computer Programming, Development Environment, Debugging, Django (Web Framework), Functional Design, Package and Software Management, Cloud Hosting
★ 4.6 (1.8K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism
★ 4.8 (1.1K) · Beginner · Specialization · 1 - 3 Months