IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Madecraft
Skills you'll gain: Active Listening, Constructive Feedback, Team Performance Management, Performance Management, Team Motivation, Leadership, Motivational Skills, Disciplinary Procedures, Leadership Development, Empathy, De-escalation Techniques, People Development, Performance Analysis, Employee Coaching, Emotional Intelligence, Communication Strategies, Performance Measurement, Performance Improvement, Conflict Management, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Frontend Integration, API Gateway, Application Programming Interface (API)
Advanced · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Organizational Change, Change Management, Stakeholder Analysis, Stakeholder Engagement, Culture Transformation, Stakeholder Management, Business Transformation, Leadership and Management, Program Implementation, Organizational Development, Leadership, Organizational Leadership, Overcoming Objections, Stakeholder Communications, Initiative and Leadership, Influencing, People Management, Emotional Intelligence, Strategic Planning, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Operating Budget, Data Cleansing, Financial Modeling, Consolidation, Cost Management, Data Integration, Data-Driven Decision-Making, Financial Reporting
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Innovation, Thought Leadership, Creative Thinking, Visionary, Ideation, Open Mindset, Entrepreneurship, Creativity, Growth Mindedness, Business Technologies, Continuous Improvement Process, Persistence, Business Risk Management
Mixed · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Generative AI, Generative Model Architectures, AI literacy, AI powered creativity, Case Studies, Artificial Intelligence, Responsible AI, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Containerization, Cloud-Native Computing, Kubernetes, Docker (Software), CI/CD, Amazon Web Services, Continuous Integration, Cloud Deployment, Application Deployment, Continuous Deployment, AWS CloudFormation, Security Controls, Enterprise Application Management, Cloud Security, Cloud Infrastructure, Continuous Delivery, Scalability, GitHub
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, Linux Administration, Linux, TCP/IP, Linux Commands, Network Administration, Servers, Network Protocols, System Configuration, Service Management, Package and Software Management
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Software-Defined Data Center (SDDC), Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Service Level, Telecommunications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Data Management, User Accounts, Data Governance, Identity and Access Management, Management Reporting, Google Cloud Platform, Business Reporting, Administration, Scheduling, Customer Support, Content Scheduling, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Prioritization, Goal Setting, Target Market, Business Planning, Smart Goals, Business Priorities, Business Strategy, Marketing Strategies, Entrepreneurship, Marketing Channel, Revenue Management, Business Strategies, Marketing Planning, Strategic Thinking, Plan Execution, Decision Making
Beginner · Course · 1 - 4 Weeks