IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Job Analysis, Recruitment, Talent Recruitment, Workforce Planning, Organizational Structure, Recruitment Strategies, Business Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: PostgreSQL, Data Maintenance, Database Administration, Database Architecture and Administration, SQL, Disaster Recovery, Secure Coding, Database Management, Relational Databases, Database Management Systems, Query Languages, Security Controls, Data Access, Data Security, Role-Based Access Control (RBAC), Threat Management, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Natural Language Processing, Large Language Modeling, Embeddings, Text Mining, Semantic Web, Data Preprocessing, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Data Processing, Artificial Intelligence, Artificial Neural Networks, Statistical Machine Learning, Generative AI, Deep Learning, Model Training, Dependency Analysis, Model Evaluation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: NoSQL, Data Migration, Operational Databases, Database Design, Database Architecture and Administration, Database Management, Data Store, Google Cloud Platform, Data Access, Performance Tuning, Scalability, Serverless Computing, Cloud Security, IT Automation, Capacity Management, Disaster Recovery, Security Controls, Data Security
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Technical Support, Technical Support and Services, Email Security, Data Access, Systems Administration
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Succession Planning, Accountability Frameworks, Management Training And Development, Leadership Development, Team Performance Management, Team Leadership, Leadership and Management, Business Leadership, People Development, Organizational Leadership, Talent Pipelining, Strategic Leadership, Accountability, Leadership, Talent Management, Cross-Functional Team Leadership, Organizational Strategy, Drive Engagement, Performance Management, Planning
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Prompt Engineering, AI literacy, Brainstorming, Personal Integrity, AI Integrations, Ethical Standards And Conduct, Digital pedagogy, Learning Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Electronic Components, Schematic Diagrams, Prototyping, Hardware Design, Electronics, Engineering Design Process, Electronic Hardware, Technical Design, Wiring Diagram, Diagram Design, Drafting and Engineering Design, Electronics Engineering, Electronic Systems, Electrical Wiring, Design Software, Manufacturing Standards, Technical Standard, Workflow Management, Data Visualization, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data-Driven Marketing, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Target Market, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Spreadsheet Software, Data Capture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animation and Game Design, Scripting
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Driving engagement, Service Recovery, Drive Engagement, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Product Improvement, Knowledge Transfer, Change Management, Active Listening, Customer experience improvement, Performance Review, Product Strategy, Constructive Feedback, Program Evaluation, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months