Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

Skills you'll gain: People Analytics, Employee Engagement, Employee Surveys, Power BI, Team Performance Management, Organizational Effectiveness, Employee Performance Management, Employee Coaching, Driving engagement, User Feedback, Performance Metric, Performance Analysis, Constructive Feedback, Performance Measurement, Workforce Planning, Workforce Management, Workforce Development, Dashboard, Data Analysis, Data Analysis Software

Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Content Performance Analysis, Marketing Effectiveness, Campaign Management, Digital Analysis, Marketing Channel, Performance Measurement, Sales Pipelines, Social Media Campaigns, Performance Analysis, Marketing Budgets, Key Performance Indicators (KPIs), Performance Metric, Dashboard Creation, Dashboard, Data Storytelling, Power BI, Business Metrics, Cross-Channel Marketing

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Stakeholder Analysis, Project Management Life Cycle, Project Implementation, Project Planning, Process Management, Leadership

Skills you'll gain: Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Stakeholder Communications, Data Ethics, Compliance Management, Leadership Studies, Business Ethics, Governance, Governance Risk Management and Compliance, Regulatory Compliance, Business Leadership, Compliance Reporting, Change Management, Ethical Standards And Conduct, Accountability Frameworks, Leadership and Management, Risk Management, Microsoft Teams, Microsoft Visio

Skills you'll gain: Governance Risk Management and Compliance, Responsible AI, Compliance Management, AI Security, Governance, Compliance Auditing, Regulatory Compliance, Performance Measurement, ISO/IEC 27001, Auditing, Internal Controls, Key Performance Indicators (KPIs), Gap Analysis, Risk Management Framework, Cloud Security, Policy Development, Risk Control, Risk Management, Risk Analysis, Cybersecurity

Skills you'll gain: Responsible AI, Data Ethics, Data Quality, Data Governance, Compliance Management, Governance Risk Management and Compliance, Business Ethics, AI literacy, Governance, Audit Working Papers, Regulatory Compliance, Internal Auditing, Ethical Standards And Conduct, Artificial Intelligence, Risk Analysis, Cloud Security, Policy Development, Stakeholder Management, Threat Modeling, Cybersecurity

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Services, Cloud Platforms, Infrastructure as Code (IaC), Virtual Machines, Hybrid Cloud Computing, System Monitoring, Cloud Security, Scalability

Skills you'll gain: SQL, Microsoft SQL Servers, Relational Databases, Transact-SQL, Data Transformation, Database Theory, Data Manipulation, Databases, Query Languages, Database Development, Database Software, Database Management, Data Access, Database Design, Data Wrangling, GitHub Copilot, Generative AI Agents, Data Presentation, Maintainability

Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Azure DevOps Pipelines, DevOps, Grafana, Application Performance Management, CI/CD, Continuous Deployment, Performance Testing, DevSecOps, Event Monitoring, Test Tools, Solution Architecture, Operational Excellence, Dashboard Creation, Dashboard, Test Case, Performance Metric, Root Cause Analysis, Problem Management

Skills you'll gain: People Development, People Analytics, Data Storytelling, Workforce Development, Human Resources, Professional Development, Interviewing Skills, Professional Networking, Human Resource Strategy, People Management, Employee Coaching, AI Enablement, Organizational Development, Dashboard, Coaching, Portfolio Management, Training Programs, Talent Management, Communication Strategies, Verbal Communication Skills