IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Job Analysis, Recruitment, Talent Recruitment, Workforce Planning, Organizational Structure, Recruitment Strategies, Business Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Storage, Cloud Infrastructure, Virtual Networking, User Provisioning, API Gateway, Multi-Factor Authentication, Infrastructure As A Service (IaaS), Cloud Security, Cloud Management, Infrastructure Security, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, AI powered creativity, AI literacy, AI Enablement, Microsoft Copilot, AI Integrations, Token Optimization, AI Workflows, Education Software and Technology, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Business Administration, Integration Testing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Content Optimization, Web Analytics and SEO, Content Creation, Web Content, Search Engine Optimization, Performance Analysis, Digital Publishing, Content Marketing, Driving engagement, Content Management Systems, Web Analytics, Performance Measurement, Performance Metric, Performance Improvement, Data-Driven Marketing, Copywriting, Process Optimization, Benchmarking, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Regulation and Legal Compliance, Account Management, User Provisioning, Software As A Service, Software Installation, Package and Software Management, Product Knowledge, Product Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, Dataflow, System Monitoring, IT Automation, Microsoft Servers, Data Infrastructure, Windows Servers, Distributed Computing, Systems Administration, System Configuration, Identity and Access Management, Operating System Administration, Enterprise Application Management, Performance Improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Virtual Machines, Microsoft Servers, System Support, Desktop Support, General Networking, TCP/IP, Software Installation, Application Deployment, Command-Line Interface, System Requirements
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Document Management, Microsoft Windows, Productivity Software, Security Controls, Collaboration, Data Security, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Performance Analysis, AI literacy, Performance Measurement, Brand Awareness, AI powered creativity, Storytelling, Content Development and Management, Emerging Technologies, Value Propositions
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Special Education, Student Services, Higher Education, Diversity Equity and Inclusion Initiatives, Differentiated Instruction, Academic Advising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Time Series Analysis and Forecasting, Model Evaluation, Feature Engineering, Forecasting, Data-Driven Decision-Making, Data Preprocessing, Trend Analysis, Predictive Analytics, Predictive Modeling, Statistical Analysis, Data Visualization, Model Training, Exploratory Data Analysis, Data Transformation, Data Cleansing, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Identity and Access Management, Disaster Recovery, Data Governance, Data Management, Cloud Computing Architecture, Cloud Computing, IT Security Architecture, Cloud Standards, Cloud Management, Security Controls, Application Security, Data Security, Cloud Deployment, Cloud Services, Cybersecurity, Threat Management, Security Engineering, Network Security, Cryptography
Advanced · Course · 3 - 6 Months