IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Workflow Management, Collaboration, Stakeholder Engagement, Collaborative Software, Management Reporting, Team Collaboration, Business Workflow Analysis, Project Coordination, Teamwork, Communication Strategies, Project Management Software, User Feedback, Coordinating, AI Workflows, Stakeholder Communications, Security Controls, Decision Intelligence, Project Management, Issue Tracking, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Design, Scenario Testing, Software Documentation, Mockups, Web Services, Software Versioning
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Higher Education, Diversity Awareness, Student Services, Social Justice, Community Outreach, Community Organizing, Case Law, Socioeconomics, Case Studies, Advocacy, Economics, Policy, and Social Studies, Legal Proceedings, Social Sciences
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Technical Communication, Stakeholder Management, Jira (Software), Communication Planning, Dashboard, Project Documentation, IT Management, Project Management, Data Storytelling, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Visual Design, IT Automation, Business Process Automation, Automation, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lending and Underwriting, Real Estate, Property and Real Estate, Commercial Lending, Financial Statement Analysis, Financial Statements, Project Finance, Income Statement, Credit Risk, Financial Modeling, Commercial Real Estate, Financial Analysis, Real Estate Sales, Cash Flow Forecasting, Profit and Loss (P&L) Management, Loans, Lease Contracts, Cash Flows, Risk Analysis, Cost Estimation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Cloud Management, Cloud Deployment, Cloud Computing, Microsoft Windows, Cloud Security, Cloud Computing Architecture, Microsoft Copilot, Cloud Infrastructure, Cloud Applications, Cloud Platforms, Microsoft Azure, Application Deployment, Enterprise Application Management, Desktop Support, Network Troubleshooting, Disaster Recovery, Mobile Security, Administration, Configuration Management
Intermediate · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Software-Defined Data Center (SDDC), Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Service Level, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Hyper-V, Microsoft Servers, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Virtualization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Windows PowerShell, Remote Access Systems, IT Automation, Automation, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Continuous Integration, Ansible, Docker (Software), Continuous Deployment, Cloud Infrastructure, Infrastructure Security, IT Automation, Infrastructure As A Service (IaaS), Application Security, Containerization, Bash (Scripting Language), Continuous Delivery, Devops Tools, Load Balancing, Web Applications
Intermediate · Course · 1 - 4 Weeks

Madecraft
Skills you'll gain: Active Listening, Constructive Feedback, Team Performance Management, Performance Management, Team Motivation, Leadership, Motivational Skills, Disciplinary Procedures, Leadership Development, Empathy, De-escalation Techniques, People Development, Performance Analysis, Employee Coaching, Emotional Intelligence, Communication Strategies, Performance Measurement, Performance Improvement, Conflict Management, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Plan Execution, Root Cause Analysis, Journey Mapping, Project Planning, Agile Methodology, Agile Project Management, Backlogs, Continuous Improvement Process, Operational Analysis, Analysis, Collaborative Software, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Exercise Therapy, Patient Evaluation, Exercise Science, Physical Therapy, Kinesiology, Sports Medicine, Rehabilitation, Athletic Training, Clinical Assessment, Human Musculoskeletal System, Respiration, Pain Management, Anatomy, Cognitive Behavioral Therapy
Intermediate · Course · 1 - 4 Weeks