IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: File I/O, Code Reusability, File Systems, Command-Line Interface, Python Programming, Package and Software Management, File Management, Scripting, Data Structures, Development Environment, Simulations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, System Monitoring, Event Monitoring, Network Administration, Network Troubleshooting, Technical Support and Services, System Configuration, Multi-Factor Authentication, Telecommunications
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Communication Strategies, Project Management, Project Management Software, Communication, Internal Communications, Collaborative Software
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Dashboard Creation, Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Interplay Learning
Skills you'll gain: HVAC, Engineering, Scientific, and Technical Instruments, Test Equipment, Personal protective equipment, Electrical Equipment, Safety Standards, Safety Training, Electrical Safety, Facility Repair And Maintenance, Safety Assurance, Systems Of Measurement, Test Tools, Basic Electrical Systems, Electrical Systems, Environmental Monitoring, Build Tools, Electrical Wiring, Facility Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Integration, Data Integration, Data Governance, Data Management, Application Deployment, Security Strategy, Enterprise Security, Interoperability, Security Management, Security Controls, Problem Management, Cyber Security Strategy
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Transaction Processing, Application Development, .NET Framework, Systems Integration, Data Access, Event-Driven Programming, Performance Tuning, Programming Principles, System Implementation
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Git (Version Control System), Version Control, Google Cloud Platform, Remote Access Systems, Cloud Storage, Infrastructure As A Service (IaaS), Data Pipelines, Virtual Machines, Cloud Computing, Data Storage, Virtualization and Virtual Machines, Authorization (Computing), Security Software, Process Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Banking Services, Banking, Commercial Banking, International Finance, Cash Handling, Operational Risk, Risk Control, Financial Controls, Transaction Processing, Finance, Verification And Validation, Document Control
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Cloud Management, Application Lifecycle Management, Cloud Computing, Capacity Management, System Monitoring, Cloud Infrastructure, Performance Tuning, Cloud Applications, Network Monitoring, Network Performance Management, Event Monitoring, Patch Management, Cloud Storage, Continuous Monitoring, Application Deployment, Data Storage, Change Control, Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Risk Analysis, Data-Driven Decision-Making, Strategic Decision-Making, Decision Intelligence, Decision Making, Analysis, Business Risk Management, Data Analysis, Risk Modeling, Risk Management, Analytical Skills, Risk Appetite, Complex Problem Solving, Strategic Prioritization, Strategic Thinking, Applied Mathematics, Organizational Strategy, Microsoft Excel, Probability, Quantitative Research
Intermediate · Course · 1 - 4 Weeks