IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Interpersonal Communications, Empathy, Composure, Emotional Intelligence, Communication Strategies, Communication, Verbal Communication Skills, Writing, Concision
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Lakes, Microsoft Azure, Extract, Transform, Load, Power BI, Data Governance, Data Integration, Data Architecture, Data Management, Data Infrastructure, Data Pipelines, Dataflow, Data Warehousing, Data Processing, Metadata Management, Data Sharing, Data Store, Data Transformation, Data Analysis, Python Programming, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Case Studies, People Analytics, Performance Analysis, Spreadsheet Software, Variance Analysis, Trend Analysis, Employee Performance Management, Performance Measurement, Business Analysis, Performance Metric, Compensation Analysis, Data-Driven Decision-Making, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Responsible AI, Generative AI, Generative Model Architectures, AI literacy, Risking, AI Integrations, Data Ethics, ChatGPT, Risk Management Framework, Data Science, LLM Application, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Data Security, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Servers, Hardening, Cloud Deployment, Computing Platforms, Security Software, Application Servers, File Systems, Microsoft Azure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Java Programming, Object Oriented Design, Software Design, Code Reusability, Records Management, Programming Principles, Memory Management
Intermediate · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Diversity and Inclusion, Diversity Training, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Tableau Software, Dashboard Creation, Dashboard, Interactive Data Visualization, Data Storytelling, Data Analysis, Revenue Forecasting, Data Visualization Software, Trend Analysis, Spatial Data Analysis, Data Cleansing, Data Preprocessing, R (Software), Data Wrangling, R Programming, Time Series Analysis and Forecasting, Spatial Analysis, Forecasting, Data Mapping
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data-Driven Marketing, Web Analytics, Customer Engagement, Digital Analysis, Technical Communication, Campaign Management, Analysis, Performance Metric, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Containerization, CI/CD, Docker (Software), Version Control, DevOps, Application Deployment, Devops Tools, Data Pipelines, Development Environment, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Git (Version Control System), Data Infrastructure, Configuration Management, Performance Tuning, Software Versioning, Root Cause Analysis
Beginner · Course · 3 - 6 Months

Skills you'll gain: Adaptability, Prioritization, Continuous Improvement Process, Goal Setting, Process Improvement, Data Management, Teamwork, Team Collaboration, Process Design, Process Management, Collaboration, Data Quality, Technology Solutions, Systems Integration, Reliability, Change Management, Business Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Devops Tools, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Continuous Delivery, Application Security, Development Environment, File Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks