IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, Project Management Software, Project Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Node.JS, Restful API, Development Environment, Agentic systems, Data Management, Embeddings, Application Deployment, Data Integration
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Return On Investment, Business Process Automation, Business Metrics, Slack (Software), Workflow Management, Automation, AI Integrations, Performance Metric, AI Workflows, Process Improvement and Optimization, Business Reporting, Concision
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Software Quality Assurance, Software Quality (SQA/SQC), Test Automation, Usability Testing, Quality Assurance, Software Testing, Usability, Test Tools, Software Development Life Cycle, Selenium (Software), Back-End Web Development, User Experience Design, AI Integrations, Cloud Computing, Database Management Systems, Cloud Services, Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, Collaborative Software, AI Integrations, OAuth, Enterprise Application Management, Identity and Access Management, AI Enablement, Application Deployment, Authentications, Application Programming Interface (API), Data Store
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Price Negotiation, Selling Techniques, General Sales Practices, Negotiation, Sales Training, Sales, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LLM Application, Machine Learning Methods, Applied Machine Learning, Machine Learning Algorithms, Fine-tuning, Model Training
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Continuous Deployment, Cloud Deployment, Business Continuity Planning, Cloud Management, Cloud Computing, IT Automation, Continuous Integration, Version Control, Cloud Infrastructure, Automation, Application Deployment, IT Infrastructure, Software Versioning, Configuration Management, Project Documentation, Service Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Microsoft Excel, Case Studies, People Analytics, Performance Analysis, Spreadsheet Software, Variance Analysis, Trend Analysis, Employee Performance Management, Performance Measurement, Business Analysis, Performance Metric, Compensation Analysis, Data-Driven Decision-Making, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Experimentation, Research Design, Statistical Modeling, Machine Learning Methods, Statistical Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Predictive Modeling, Machine Learning Algorithms, Statistical Programming, Model Training, Statistical Analysis, Statistical Inference, Simulation and Simulation Software, Probability & Statistics, Data Science, Data Visualization, Simulations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Adaptability, Resilience, Team Building, Self-Awareness, Teamwork, Stress Management, Team Collaboration, Overcoming Obstacles, Dealing With Ambiguity, Growth Mindedness, Team Leadership, Team Motivation, Culture Transformation, Positivity, Collaboration, Empowerment, Interpersonal Communications, Goal Setting
Mixed · Course · 1 - 4 Weeks