IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: GitHub, Software Documentation, Technical Documentation, Technical Writing, Version Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Configuration Management, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Stakeholder Management, Jira (Software), Internal Communications, Project Documentation, IT Management, Project Management, Data Storytelling, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Visual Design, Business Process Automation, Automation, Key Performance Indicators (KPIs), Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, Ideation, Customer Insights, Social Media Marketing, Copywriting, Customer Analysis, Social Media Content, Content Marketing, Content Creation, AI Enablement, Target Audience, Digital Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: File Management, Operating Systems, Virtual Machines, Virtualization, Virtualization and Virtual Machines, Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Regulatory Compliance, Email Marketing, Compliance Management, General Data Protection Regulation (GDPR), Compliance Auditing, Law, Regulation, and Compliance, Regulatory Requirements, Auditing, Data Management, Personally Identifiable Information, Record Keeping, Data Governance, Information Privacy, Customer Data Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tableau Software, Dashboard, Case Studies, Business Intelligence, Dashboard Creation, Business Analytics, Analytics, Data Analysis, Data-Driven Decision-Making, Advanced Analytics, Descriptive Analytics, Decision Intelligence, Predictive Analytics, Regression Analysis, Business Requirements, Cost Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Automation, IT Automation, Data Presentation, Code Reusability, C# (Programming Language), Data Capture, File I/O, Programming Principles, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Sales Enablement, Lifelong Learning, Sales, Sales Training, Sales Strategy, Professional Development, Sales Operations, Process Optimization, Sales Development, Personal Development, People Development, Stress Management, Mentorship, Growth Mindedness, Relationship Management, Self-Motivation, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Computer Networking, Network Protocols, Network Engineering, Interoperability, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Interoperability, Virtual Networking, Virtualization, Software-Defined Networking, Verification And Validation, Cloud-Native Computing, Performance Testing, Network Troubleshooting, Network Planning And Design, Automation, Network Architecture, Network Performance Management, IT Automation, Wireless Networks, Real Time Data, Systems Integration, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Cloud Technologies, Cloud Platforms, IT Automation, Data Migration, Google Cloud Platform, Cloud Management, Cloud Infrastructure
Intermediate · Project · Less Than 2 Hours