IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Strategic Prioritization, Prioritization, Business Priorities, Meeting Facilitation, Product Roadmaps, Forecasting, Resource Allocation, Product Strategy, Discussion Facilitation, Data-Driven Decision-Making, Predictive Analytics, Predictive Modeling, Performance Metric, Data Analysis, Analytics, Estimation, Decision Making, Stakeholder Engagement, Project Estimation, Project Planning
Intermediate · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Employee Onboarding, New Hire Orientations, Drive Engagement, Constructive Feedback, Employee Training, Continuous Improvement Process, Knowledge Transfer, Process Improvement, Diversity and Inclusion, Personalized Service, Telecommuting, Performance Metric, Experience Design, Workplace inclusivity, Goal Setting, Expectation Management, Relationship Building, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity and Inclusion, Empathy, Diversity Equity and Inclusion Initiatives, Human Resource Policies, Business Leadership, Team Management, Interpersonal Communications, Non-Verbal Communication, De-escalation Techniques, Team Performance Management, Business Transformation, Rapport Building, Empathy & Emotional Intelligence, Strategic Leadership, Organizational Leadership, Leadership, Leadership Development, Communication, Sales, Marketing Strategies
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: PyTorch (Machine Learning Library), Applied Machine Learning, Unsupervised Learning, Reinforcement Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning Methods, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Decision Tree Learning, Classification Algorithms, Autoencoders, Predictive Modeling, Model Optimization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Schedules, Application Programming Interface (API), IT Automation, Scheduling, Scripting, Sprint Planning, Project Management Software, Performance Metric, Automation, Scripting Languages, Business Process Automation, Operational Efficiency, Business Metrics, Performance Measurement
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Food Quality Assurance And Control, Nutritional Assessment, Environmental Science
Mixed · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Responsible AI, LLM Application, Large Language Modeling, MLOps (Machine Learning Operations), Multimodal Prompts, Enterprise Application Management, Model Optimization, AI Workflows, Data Management, Generative AI, Generative Model Architectures, Data Strategy, Data Ethics, AI Personalization, Data Governance, Data Preprocessing, Scalability, Data Quality, Performance Tuning
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Conversion Funnel Analysis, Generative Engine Optimization (GEO), Marketing Analytics, Data-Driven Marketing, Digital Analysis, Content Optimization, Web Analytics, Google Gemini, Data Storytelling, Data Analysis, User Flows, ChatGPT, Analytics, LLM Application, Data-Driven Decision-Making, Process Analysis, Dashboard Creation, Performance Metric
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Knowledge Transfer, Data Sharing, Document Management, Project Documentation, Information Architecture, Operational Efficiency, Content Management, Information Management, Digital Communications
Intermediate · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Conflict Management, Diversity and Inclusion, Team Management, Team Performance Management, Diversity Training, Workplace inclusivity, Team Building, Supervision, People Management, Diversity Equity and Inclusion Initiatives, Employee Engagement, Diversity Awareness, Drive Engagement, Team Collaboration, Delegation Skills, Communication, Accountability, Prioritization, Workforce Planning, Performance Measurement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Responsible AI, Large Language Modeling, Hugging Face, Multimodal Prompts, Generative AI, Generative Model Architectures, Retrieval-Augmented Generation, Generative AI Agents, AI Workflows, Fine-tuning, Python Programming, Machine Learning, Agentic systems, Data Science
Beginner · Course · 3 - 6 Months

The Expert Academy
Skills you'll gain: Active Listening, B2B Sales, Emotional Intelligence, Empathy & Emotional Intelligence, Closing (Sales), Rapport Building, Collaboration, Sales, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication Strategies, Sales Process, Stakeholder Management, Influencing, Mental Health, Employee Coaching, Coaching, Decision Making, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks