IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Digital pedagogy, Education Software and Technology, Augmented Reality, Virtual Environment, Virtual Reality, Innovation, Design Strategies, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Content Performance Analysis, Workflow Management, Coordinating, Operational Efficiency, Campaign Planning, Marketing Operations, Timelines, Coordination, Performance Analysis, Collaborative Software, Asset Management, Process Management, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), Restful API, Content Management Systems, API Design, Application Deployment, Content Management, Learning Management Systems, Docker (Software), Web Servers, Nginx, Data Modeling, Web Development, PostgreSQL, Authentications, Containerization, Ajax, Python Programming, Performance Tuning, Real Time Data
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Object Oriented Design, Software Architecture, Java, Java Programming, Software Design, User Interface (UI), Object Oriented Programming (OOP), Data-Driven Decision-Making, Business Modeling, Test Data, User Interface (UI) Design, System Design and Implementation, Application Design, Human Computer Interaction, Application Development, Software Engineering, Computer Programming, Programming Principles, Software Development Tools, Artificial Intelligence
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Technical Support, Issue Tracking, Technical Communication, Technical Support and Services, Help Desk Support, Email Security, Event Monitoring, Data Access, Systems Administration, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, ESXi Installation, VMware ESX Servers, Control Panels, Network Model, Software Installation, Command-Line Interface, Virtualization and Virtual Machines, Virtual Machines, Virtualization, Network Troubleshooting, Package and Software Management, Computing Platforms, General Networking, System Configuration, User Interface (UI), Simulations, Remote Access Systems, Application Programming Interface (API), System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Apache Airflow, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Verification And Validation, Content Performance Analysis, Statistical Methods, Quality Assessment, Statistical Hypothesis Testing, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Information Architecture, Packaging and Labeling, Organizational Skills, Keyword Research, Content Optimization, Content Management, Document Management, Cross-Functional Collaboration, Data Visualization, Information Management, Verification And Validation, Vocabulary, Data Management, Data Mining, Trend Analysis, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Support, Systems Administration, Data Maintenance, System Monitoring, Desktop Support, System Configuration, Package and Software Management, Patch Management, System Requirements, Open Source Technology, General Networking, Computer Security Awareness Training
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Multi-Factor Authentication, Authentications, Identity and Access Management, Security Controls, Security Awareness, Data Security, Safety and Security, Security Management, Human Factors (Security), Cyber Security Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Feature Engineering, Data Ethics, Exploratory Data Analysis, Tableau Software, Data-Driven Decision-Making, Data Visualization Software, Data Analysis, Analytical Skills, Analytics, Data Cleansing, Data Preprocessing, Data Wrangling, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Methodology, Version Control, Persona (User Experience), Kanban Principles
Intermediate · Course · 1 - 4 Weeks