IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CertNexus
Skills you'll gain: Artificial Intelligence, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Decision Intelligence, Business Strategy, Technology Strategies, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Backlogs, Agile Project Management, Agile Software Development, Agile Product Development, Agile Methodology, Team Building, Team Oriented, Product Management, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Meeting Facilitation, Prioritization, Continuous Improvement Process, Product Development, Discussion Facilitation, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DeepSeek API, LLM Application, Deepseek, Generative AI Agents, Prompt Engineering, AI Workflows, Tool Calling, Model Deployment, AI Orchestration, Agentic Workflows, Prompt Patterns, Large Language Modeling, AI Integrations, Cloud Deployment, Gemini, OpenAI, Application Deployment, Generative AI, Agentic systems, Data Science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Remote Access Systems, Public Key Infrastructure, Software-Defined Networking, Microsoft Windows, Windows Servers, Network Troubleshooting, Microsoft Servers, Virtual Private Networks (VPN), Hardening, Virtual Networking, Key Management, Active Directory, Firewall, File Transfer Protocol (FTP), Operating System Administration, Network Administration, Server Administration, Systems Administration, Administration
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Active Listening, Conflict Management, Motivational Interviewing, Patient Communication, Medical Privacy, Non-Verbal Communication, Collaboration, Trustworthiness, Interpersonal Communications, Verbal Communication Skills, Record Keeping, Communication Strategies, Team Collaboration, Professionalism, Communication, Nursing, Health Care, Business Ethics, Advocacy, Empathy & Emotional Intelligence
Beginner · Course · 3 - 6 Months

Skills you'll gain: Enterprise Risk Management (ERM), Derivatives, Futures Exchange, Risk Modeling, Financial Market, Portfolio Risk, Credit Risk, Risk Management, Securities (Finance), Risk Management Framework, Risk Analysis, Financial Modeling, Market Dynamics, Capital Markets, Risk Mitigation, Financial Regulations, Portfolio Management, Performance Stress Testing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Strategic Prioritization, Prioritization, Business Priorities, Meeting Facilitation, Product Roadmaps, Forecasting, Resource Allocation, Product Strategy, Discussion Facilitation, Data-Driven Decision-Making, Predictive Analytics, Predictive Modeling, Performance Metric, Data Analysis, Analytics, Estimation, Decision Making, Stakeholder Engagement, Project Estimation, Project Planning
Intermediate · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Employee Onboarding, New Hire Orientations, Drive Engagement, Constructive Feedback, Employee Training, Continuous Improvement Process, Knowledge Transfer, Process Improvement, Diversity and Inclusion, Personalized Service, Telecommuting, Performance Metric, Experience Design, Workplace inclusivity, Goal Setting, Expectation Management, Relationship Building, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Persona Development, Content Marketing, Driving engagement, Content Scheduling, Customer Insights, Target Audience, Content Strategy, Content Optimization, Data-Driven Marketing, Customer Analysis, Persona (User Experience), Social Media Content, Data Storytelling, Performance Analysis, Marketing Analytics, Social Media Analytics, Marketing, Scheduling, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Risk Management, Bank Regulations, Financial Regulations, Operational Risk, Risk Analysis, Supplier Risk Management, Hedge Accounting, Business Continuity, Financial Analysis, Financial Systems, Performance Stress Testing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Applied Machine Learning, Image Analysis, Machine Learning Algorithms, Generative AI, Machine Learning, Computer Vision, Microsoft Azure, Artificial Intelligence, AI literacy, Supervised Learning, Data Preprocessing, Natural Language Processing, OpenAI, AI Workflows, Model Training, Data Ethics, Model Deployment, Model Evaluation, Feature Engineering
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Fine-tuning, Natural Language Processing, Model Training, Data Wrangling, Data Pipelines
Intermediate · Course · 1 - 4 Weeks