Back to Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
University of Washington

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: - Distinguish between formal and informal language - Distinguish between direct and indirect language - Choose the appropriate tone based on your relationship with your recipient, the context, and request

Status: Language Competency
Status: Business Correspondence
IntermediateCourse2 hours

Featured reviews

AJ

5.0Reviewed Nov 4, 2020

But course is unfinished. Nothing happens after week 1.

MC

5.0Reviewed Jun 26, 2022

The lesson makes me clear to catch which is formal and which is direct as it will tell you when you are informal or how you should be indirect.

HP

5.0Reviewed Jul 19, 2022

I completed the course but there is no certificate

MR

5.0Reviewed May 7, 2023

great help, notices. noticed. tehank youioe.thank you,

SA

5.0Reviewed Sep 10, 2022

same issue like the rest of the courses in this series . after completion of this course it not shown in the compeleted tab

AZ

5.0Reviewed Aug 23, 2024

It helped me to better understand some aspects that had previously been vaguely shady in my poor mind...

All reviews

Showing: 20 of 53

ANTHONY JAMES
5.0
Reviewed Nov 5, 2020
Isary Taveras
5.0
Reviewed Oct 28, 2020
Ahmet
5.0
Reviewed Jun 22, 2021
Hardi Parekh
5.0
Reviewed Jul 20, 2022
Mohammad Shahidullah Chowdhury
5.0
Reviewed Jun 26, 2022
Joan Sweeney
5.0
Reviewed Oct 23, 2020
joulanda george
5.0
Reviewed Dec 23, 2019
Nithya Balakrishnan
5.0
Reviewed Mar 1, 2021
Ankit Sharma
5.0
Reviewed Aug 12, 2020
Varon Reddy M E
5.0
Reviewed Jun 10, 2020
EDUAR ENRIQUE RODRIGUEZ ANGARITA
5.0
Reviewed Mar 1, 2022
Suet Ching Law
5.0
Reviewed Feb 7, 2021
Qian Wu
3.0
Reviewed Dec 24, 2020
safiullah bin asghar
5.0
Reviewed Sep 10, 2022
Matnazarova Ismigul
5.0
Reviewed Dec 21, 2022
Sharanjit Kaur
5.0
Reviewed Nov 25, 2021
yashkumar mavani
5.0
Reviewed Apr 25, 2021
Anu Manick Sagar
5.0
Reviewed May 4, 2021
Sanjoy Kumar Paul
5.0
Reviewed Jul 15, 2020
Maria Bianca Lupu
5.0
Reviewed Jan 5, 2023