The workplace of tomorrow is an uncertain place. We live in a rapidly changing world, and design innovations such as artificial intelligence (AI), robotics, and big data are rapidly changing the fundamental nature of how we live and work. As these technologies continue to evolve at an exponential rate - it is becoming critical to understand their impact on contemporary work practices, and for businesses and employees to understand how to design a secure future amidst this disruption. What new, disruptive technologies are on the horizon? How will jobs change? What challenges will employers and employees face? How can the design process help businesses and employees to create innovative solutions to overcome such challenges? The course is a collaboration between UNSW Sydney Art & Design and AMP Amplify, AMP's innovation and ideas program. It brings together leading business and design thinking to help answer these questions, and investigates design strategies that businesses, employees and designers can adopt to find new opportunity in such a rapidly changing professional landscape. WHAT WILL I LEARN? The course provides you with a unique, authentic, and industry relevant learning opportunity. You will have access to current theory, industry examples and expert advice from leaders in the field. This course will help you to: • Recognise how the integration of design approaches are shaping technology and business practices, and how these changes bring immense possibility and uncertainty to the future of work • Analyse important skills and attributes that designers, employees, and businesses need to be successful in a speculative, technologically enhanced future • Understand the importance of unique human attributes in increasingly automated workplaces • Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of your own employment or business • Plot your own possible, probable, and preferable trajectories, and synthesise a design strategy to maximise your ability to adapt, grow, and realise opportunities in your own work future. WHO WILL MY INSTRUCTORS BE? You will learn effective design thinking strategies from leading UNSW Australia Art & Design academics. You will also examine case studies from business and service design perspectives that demonstrate how design can transform business processes to become more adaptive to and predictive of technological and social change, and this can help to capitalise on new opportunities. Direct from our industry partner AMP’s innovative Amplify program, you’ll hear personal insights and advice about how to develop attributes and skills that will give you an advantage in the workplace of the future, from the following business leaders, futurists, entrepreneurs, and innovators from around the world: • Sean Brennan, Head of Design & Innovation, AMP • Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman - via Amplify • Susan David Ph.D, CEO, Evidence Based Psychology - via Amplify • Dr. Norman Lewis, Director, Futures-Diagnosis Ltd - via Amplify • Heather McGowan, Author & Advisor, Work to Learn - via Amplify • Ramez Naam, Exponential technologies, Machine learning, Artificial intelligence, Singularity University - via Amplify • Dr. Andy Polaine, Regional Design Director, Asia-Pacific, Fjord • Michael Schrage, Research Fellow, Innovation Thought Leader, MIT Sloan School's Center for Digital Business - via Amplify • Chris Shipley, Curator, MIT Solve. via Amplify • Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority - via Amplify • Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney.
MA
This course has given me great insights on where work will be going and how to be ready to face the future of work
N
This course helped me to not only look into the future of work but also made very clear the ways and measures that could help the employer/employee in the future work place. A very helpful course.
CC
The content is well presented, holistic and engaging. The way one is mapped through the process is intuitive. I found it logical, affirming and inspiring.
SI
I knew very little about AI and IoT before taking this course. This course gave me basic knowledge and deep insight to think about my career, Job, and future path.Thank you, Coursera!
SC
very good course - extremely relevant to my work practice- helped me to visualise the evolution of my practice.
CG
Well paced and a good level of work required that was just right. No prior knowledge was required and content was useful and insightful. Enjoyed this course and learning from it!
MR
This is an excellent course - the content, delivery and assessment was very useful and enjoyable. Thanks for offering.
DJ
This course taught me many new techniques for effective work design. Highly recommended!
PF
Found it an excellent course. Lots of information carefully collated and presented. Good introduction to the need for future planning and creation of possibility.
JR
I thoroughly enjoyed this course. I thought it would be interesting, but I did not expect to take away quite so many ideas and skills that I have immediately applied to my work practice.
CM
It was a great course and I think similar courses should be developed to go on with the conversation and to keep learning something new.
BJ
Excellent course which gives insight of future of work in the era of disrupting technologies.Thanks to UNSW in particular to the course instructor for such kind of MOOC programs.
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I thoroughly enjoyed this course. I thought it would be interesting, but I did not expect to take away quite so many ideas and skills that I have immediately applied to my work practice.
Great to learn from other classmates, great ideas and insight
Excellent Course
Content and organisation, as well as support, were excellent. Unfortunately, there was minimal interaction between and among participants in discussion forums; probably due to low numbers in this early iteration. I would recommend it to anyone wanting to get a better understanding of the subject.
This course helped me to not only look into the future of work but also made very clear the ways and measures that could help the employer/employee in the future work place.
A very helpful course.
The content is well presented, holistic and engaging. The way one is mapped through the process is intuitive. I found it logical, affirming and inspiring.
It's a great course to have an introduction to the concept but specially to connect Design thinkg methodology to it
This is a great course and I would highly recommend. It provides an introduction to futuring frameworks, and very clearly shows how design thinking frameworks can be used in a very practical way in planning for changes facing individuals and organisations. The design thinking framework is so agile, it can be applied across so many work place scenarios, as well as with UX scenarios. The additional reading suggestions are brilliant, and provide a gateway for anyone interested in further pursuing their interest.
A great window to truly understand how AI and automation is likely to impact human behaviour and plan appropriate actions towards a successful change implementation and management.
Excellent course which gives insight of future of work in the era of disrupting technologies.
Thanks to UNSW in particular to the course instructor for such kind of MOOC programs.
Without doubt, the best course I have taken on Coursera. Insightful, thought provoking content, with very practical application to real world scenarios. Very enjoyable!
Course is very good. Course content was elaborate and able to understand all the concepts. Simple way of communication. State of art technology can be felt throughout the course.
Lively example and taken us to future of our work.
Once again thanking courseera team and instructor Mr.Simon McIntyre for his wonderful presentations.
this course is very interesting, detailed and comprehensive. there is a wealth of literature that supports learning and understanding, as well as excellent mentors who impart their knowledge. I learned a lot from this course and it really helped me to prepare to adjust and adapt for the workplace in the future.
Este curso es una vista al futuro en el que ya habitamos, cada uno de los expertos más interesante que el anterior. Me quedo con grandes aprendizajes y perspectivas sobre el futuro del trabajo con las nuevas teconología y el valor de cultivar nuestra creatividad, empatía y sensibilidad como seres humanos.
Incredibly interesting, it's very much applicable to your own work environment and therefor I think relevant to anyone. It's a great tool to reflect on your work life and prospects. The video's were very clear and many interesting stories and examples from professionals.
Designing the future of Work is an excellent course for all Working Executives. This course refines the thinking process at the work place. The pattern of course materials , Quiz and Assignments is very good. I would recommend this course for every professional.
Muy bueno, permite tener una idea de cómo la tecnología nos aporta un desarrollo siempre y cuando tengamos el conocimiento adecuado y saber aceptar que hoy por hoy es importante ya que el mundo avanza y nosotros también debemos continuar.
Great learning. Especially systematic arrangement of modules and quizzes. Finally, assignment preparation is one of the challenging parts where you have to apply your own understanding and learning to express designing the future of work.
The course was insightful and helped me gain a newer perspective on the possibilities in the near future and beyond. The course helps you reassess your priorities in terms of your learning that is necessary for the desired career path.
Very structured, and interesting to learn the concept and approach of design thinking with diverse perspectives from videos, reading materials... The course helps me learn the basics and inspires me to think about the future of work!