Have you ever wondered how products and services are created exactly the same thousands of times over? And how companies are able to smooth out operations to manufacture efficiently, effectively, and without any waste? How is such precision possible? The answer lies at the heart of operations. In the Supply Chain Operations course, we introduce and apply essential process improvement tools to achieve perfection. After completing this course, you will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own. This is an introductory course designed to provide you with a start on your learning journey in operations. You do not need to have any background in operations, but it would be beneficial if you had a basic understanding of business concepts, a working knowledge of spreadsheets, and ideally have mastered the Supply Chain Logistics course. Join me and we will learn together about operations!
JP
This is a very good course. The introduction of the Lean Six Sigma concept and how it applies to operation efficiency is very important to understand this part of the supply chain
DL
Almost al assignments should have the ability to add documents. While reviewing these docs 9assignments) they should open in new windows as they are quite not visible to provide feedback on.
SS
Quite a useful reach in process improvement using quality methods like Kaizen, TOC, Lean operations, brings valuable inputs to optimise and streamline operations in workplace environment.
AM
This course is perfect for beginners those who need to study some Supply Chain Techniques. Its helpful for me to understand lean six sigma, Supply chain management mathematical problem solving etc.
ST
Every informative introduction to lean six sigma. Much improved over the first course. I have a lot of experience with Lean and Six Sigma, but this was a nice summation of the information.
MS
A very interesting and instructive course however i would love if it had a more thorough approach to the analysis tools that one can use to analyze the measurements obtained in the DMAIC methodology.
YI
Deeper understandings on using Six Sigma and Lean Thinking although there are many tools to be used but understanding of using it makes the different and this course is guiding it very thororugly.
JR
The course is very well designed and presented. The teacher looks like a great guy who knows very well what he is talking about. It's quite easy to pass, though you will have to work.
SD
Every informative. I think this is a must-take for the folks who are involved in Sourcing, Supply Chain Ops and various roles when it comes to Supplier Mgt and Supply Chain in general.
YA
The course was great. I especially liked the idea of applying six sigma and mathematical formula. I wish the next course has more of mathematical exams although they were quite challenging.
TJ
Ironically, the company that I work for is currently using DMAIC. I would never have understood what was going on if not for this class nor would I have been able to recognize it.
MR
I have learned a lot. I think I have enriched my basics of Supply Chain Operations. Many thanks to Coursera and mentor Mr. Rudolf Leuschner for giving me opportunity to study here.
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Excellent teaching. But if it was more technical like More software functions and calculating in different ways to get a good forecast, It would be more better for students to be industry ready
Really interesting course, learn so much from it.
And can't wait to continue the whole specialization.
It gave me a great insight on six sigma principles, a future green belt six sigma.
I had a lot of problem in answering quiz 2 specifically total cost( ordering & holding) could not understand where I was going wrong . I think same shoud be covered in screen share video.
The assignment requiring safety stock calculations is not possible to solve and no assistance is available
I have learned how supply chain operations work in companies. very well understood about. and detail explanation by Professer. I definitely recommand this course for begineers in this field of work.
Really liked this course! Prof. Leuschner has a really good sense of humour. Module 3 (six sigma) could have been taught a bit clearer, because certain questions in the quiz were tricky to answer. Apart from that, Prof. Leuschner is a great teacher, and the course was well organised.
It would be good to have some feedback on a qualified teacher /professor rather than being graded by other students always.
Excel answers are not accepted.
i would highly rank this course as it gives you all the basic knowledge about lean thinking, lean inventory, economic order quantity, safety stock calculation, kanban Japaneses inventory system, and more importantly Six Sigma (DMAIC methodology). For all those folks who wants to make basic concept strong, this course is for you!
the course was very helpful but the quiz for week 2 could have a bit more user friendly. they should have specified that we should use google sheets for precise calculations for the answers of the quiz.Overall it was very interesting to learn about supply chain operations
Deeper understandings on using Six Sigma and Lean Thinking although there are many tools to be used but understanding of using it makes the different and this course is guiding it very thororugly.
The contents of the course truly justice of the Supply chain operations.The contents were demonstrated and constructed in very systematic way that the learners can easily catch the topic. The Instructor's has provided various significant examples about different contents and this shows that the instructor's has in depth knowledge and clear idea in supply chain and operations.
The topics of this course were pretty much well organized & the course instructor explained it nicely. This course is perfect for beginners who want to pursue a career in supply chain. This course was really helpful for me to understand lean six sigma, Supply chain management mathematical problem solving etc.
A useful course, well explained and entertained! Where you can learn about Improvements in the operation field and practice your decision making and problem solution skills.
its good for everyone
Thanks. Well designed course and each topic is very well explained by Prof Rudolf Leuschner. This course included all important topics like Lean operations , Lean tools, 5-S, Theory of constraints, Kanban, EOQ, Lead time, SS, Lean six sigma with very useful DMAIC principle. contributes in overall growth in the field of supply chain operations.
Again Thank you very much Prof Rudolf Leuschner. Have a good day and my hearty best wishes for you.
Enjoyed the course and learnt some good tools for my work. It was particularly interesting to look at formulas and calculations for the safety stock and economic order quantities, which may be a great tool for non-perishable items. However, in my work I'm dealing with produce and that's where I had to question those calculations and modify the numbers to avoid waste. A great little challenge either way!
In this course of supply chain operations, one can learn about all the Six Sigma tools and it really helps to understand and use these Six Sigma tools for process improvement and profitability. The instructor pedagogy is easy, very helpful and informative. As it being a foundation course, one can easily understand the course well and gain practical insights from the same.
Very satisfied with this course, I honestly learned a lot and Mr. Rudolf is such a nice person. He explained everything on point, the course is not heavy at all and it's very well planned. Anyone could take this course and understand every single content in it. This was for sure one of my favorite courses I've done here in Coursera. I really recommend it!
The lean six sigma is a powerful methodology that can be applied to various improvement projects, small or big. It helps me understand how to systematically enhance the process capability and recommend the solutions. The impact from this methodology can last for a long time since it requires total involvement in the company value chain.