The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close sales deals in a real world business setting.
This third course will give you a foundational understanding of how to help sales teams optimize the opportunity management process. Specifically, this course shows how a sales operations specialist would support account executives and empower them to progress opportunities through a sales pipeline and close sales deals as effectively and efficiently as possible. This will require the use of new tools in Salesforce, including products, price books, quotes, contracts, and orders. Learning how to leverage these aspect of Salesforce are crucial skills for anyone interested in entry level sales jobs. For this course, it is recommended (but not required) that you have some background knowledge of sales and CRM, as well as an understanding of the basics of Salesforce platform navigation. If you're a total beginner with these concepts, you can still be successful in this course — however, it might require some additional work on your part. By enrolling in this course, you are taking the next step to kickstarting your career in Salesforce. Congratulations on continuing this exciting journey!
GP
This was an amazing course with detailed tutorials and highly recommended
AM
Nice course for beginners who had never worked on the Salesforce platform.
PD
Ultimate course to learn the concepts of Opportunity Management
MK
Exceptionally good training. Very much hands-on practical sessions. It was worth it
DE
Was very helpful in showing me how to build contracts and certain objects that an AE would need. Trialhead had some interesting issues when trying to do the challenges though.
AH
great course to trake you step by step in using salesforce for sdtages inopportunities closing and settin up product and pricebook
AL
Clear and simple content, not only for newbies but also to review core concepts and ideas
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The course outlines are easy to understand, the instructor for the guided projects is very detailed. I took a lot of valuable lessons here which will help me as a sales ops specialist leverage the tools in Salesforce to support my team.
It took me over 3 months to verify one badge after I had completed the whole course and it was the first badge to complete the profile, over three months of going back and forth and emails back and forth and it was an absolutely terrible experience which lead me to unsubscribe from coursera. salesforce or trailblaze service was herendous and they keep repeating the same things which i did more times than i care to count and even with proof and screenshots i felt like i was a criminal. Coursera customer service was amazing and without them i would have never finished this course. Keep in mind i finished the entire coursera in one month and every other badge, it was the only first badge that could not be verified for over 3 months and I am not the only one who faced this issue, so this leads to the question why has it not been solved????
The courses in this specialization involved far too much reading and far too little practical application. Having to read tedious articles on Trailhead would often take over an hour to complete with little to no activities to go with them.
Everything covered in these four courses could've been done in two hours of videos and 15-20 meaningful hands-on activities.
I enjoyed the course content and the course labs. I encourage beginners who want to learn CRM to take this course. This course aligned with my learning style of reading from short paragraphs and skimming out the important details. The graded quizzes have unlimited attempts and they actually test all your conceptual knowledge of the readings, videos, and the lab content.
Was very helpful in showing me how to build contracts and certain objects that an AE would need. Trialhead had some interesting issues when trying to do the challenges though.
great course to trake you step by step in using salesforce for sdtages inopportunities closing and settin up product and pricebook
Clear and simple content, not only for newbies but also to review core concepts and ideas
Exceptionally good training. Very much hands-on practical sessions. It was worth it
Nice course for beginners who had never worked on the Salesforce platform.
This was an amazing course with detailed tutorials and highly recommended
Ultimate course to learn the concepts of Opportunity Management
All amazing ! salesforce, coursera and pathstream
Great insight into how an AE works on Salesforce
This course is really challenging and awesome
Quite interesting and insightful course.
Excellent methods of teaching in details
Muy buen curso, se aprende un montón
Nice and full background provided.
Love the course! So informative.
Salesforce has changed my life