This module turns the comparison into a decision. Learners identify when built-in Microsoft 365 Copilot, a lightweight Microsoft 365 Copilot agent, or an advanced Copilot Studio agent is the better choice and produce a written recommendation that a department can act on.

This module covers assigning Microsoft 365 Copilot Licenses to a defined pilot group and confirming that every member provisions successfully before the pilot begins.

This module turns pilot usage data into an adoption story. Learners export a 30-day usage report, chart the trend, and report it to the adoption lead.

This module covers the checks to clear before building: the environment you'll build in, the policies that can block the SharePoint Online connector, the maker rights you need, and how the agent's authentication determines whose data it can return.

This module builds the HR-FAQ agent in Copilot Studio, scopes it to the right SharePoint Online source, and takes it through publishing, sharing, and approval—keeping those three steps distinct so the agent works and reaches its users.

This module covers where agent activity lives, what "dormant" means against the 60-day criterion, and how to read the reports to find genuine candidates.

This module turns a dormant-agent list into an evidence-backed recommendation an owner can act on, raised as a ticket without overstepping into the archive decision itself.

This module connects core AI implementation skills to the bigger picture: governing AI responsibly. You'll learn how generative AI uses your organization's data, the risks that it creates, and the Microsoft 365 tools that help you keep AI safe, compliant, and trustworthy.

In this project, you'll write the plan that gets a custom agent approved and keeps it well-governed over its life. You'll pull together everything from this course—choosing between built-in Copilot and a custom agent, piloting and licensing, building and validating the agent, and governing it through to retirement—into a single deployment and governance plan for a real workflow.