Back to High Stakes Leadership: Leading in Times of Crisis
University of Michigan

High Stakes Leadership: Leading in Times of Crisis

This course has been designed to help leaders, like you, learn how to effectively navigate the challenges of significant organizational disruptions. As a participant in this course, you’ll discover why an understanding of various stakeholder perspectives can inform and dramatically improve a leader’s response to events that threaten an organization’s very survival. This course is also about understanding and developing individual and organizational resilience—the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions, ensuring a viable path forward for yourself, your team, and your organization. These topics are particularly relevant in the wake of the global COVID-19 pandemic. Many course examples will reference lessons leaders around the world have learned during this far-reaching healthcare crisis. During the eight course modules, which are distributed over four weeks, participants will explore topics such as: Why the VUCA world is making crises more common; Characteristics of resilient organizations and ways to increase resilience; Stakeholder value propositions and how these are threatened during a crisis; Organizing frameworks for estimating the types of crises an organization might encounter; the Unique and challenging nature of the crisis environment; the Fundamentals of crisis leadership; and Building a plan to prepare yourself, your team, and your organization for your next major crisis—which, in today’s world, is not so much an “if”, as a “when”. Professor Mike Barger, your faculty member for this course, has served as a TOPGUN instructor in the United States Navy and as a founder and executive at JetBlue Airways. His professional experience has helped him learn a great deal about crisis leadership and to gain a true sense of what it means to be resilient. Throughout the course, Professor Barger will draw upon many practical examples that will make the content of this course easy to appreciate, understand, and translate into practical lessons that you will be able to apply immediately at your organization. Crisis leadership is a topic that’s exciting, daunting, and almost impossible to master. With some time and effort over the four weeks of the course, however, you can develop an exceptional set of crisis-leadership tools that will serve you well throughout your professional career.

Status: Adaptability
Status: Change Management
IntermediateCourse35 hours

Featured reviews

YS

5.0Reviewed Jun 16, 2021

I recommend this course to everyone who's passionate about leadership. The lecture is great and the materials are crucial to young generations.

NG

5.0Reviewed Nov 5, 2021

This is a wonderful course that teaches a multitude of knowledge in regards to crisis management

SG

4.0Reviewed Aug 9, 2020

Rooted in real life experience, this a a course which equipped me with practical tools for immediate use.

NB

5.0Reviewed Aug 14, 2020

thank you so much to coursera and the resource person of University of Michigan. The course was excellent with useful content. Thanks again.

SN

5.0Reviewed Aug 22, 2020

The best course I ever opted for....thank you Mike sir for your efforts...I really feel connected with the course...

GH

5.0Reviewed Apr 1, 2021

Great course, but a little difficult if you don't have previous experience in the topics that it covers.

DB

5.0Reviewed Sep 27, 2020

Highly recommended. Crises could happen any moment. The best time prepare for the unexpected is now... starting with this course.

NK

5.0Reviewed Mar 7, 2022

G​reat Examples! These really help to relate with the course materials and helps in knowledge retention. Thank you very much for this course!

LG

5.0Reviewed Aug 12, 2020

Great course and totally updated to address high stakes leadership and crisis management during Covid 19.

I

5.0Reviewed Jan 4, 2021

The course was so informative and helpful especially in dealing the crisis of Pandemic that our business and stakeholders are facing. Thanks a lot Prof.

SG

5.0Reviewed Oct 16, 2020

This course exceeded all of my expectations and was extremely valuable, even after a decade and a half of crisis communications work. I would recommend it to anyone interested in the topic.

RL

5.0Reviewed Jun 10, 2021

Great course to prepare the company before Time of Crisis arrives. The contents of the course and experiences shared applied in real life situations are very enlightening and educative.

All reviews

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