Back to Intercultural Communication and Conflict Resolution
University of California, Irvine

Intercultural Communication and Conflict Resolution

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions

Status: Conflict Management
Status: Cultural Sensitivity
Course7 hours

Featured reviews

IW

5.0Reviewed Feb 8, 2019

I took the TKI assessment in parallel with this course and I feel like a new person. So much of my previous experience makes sense to me now!

NA

5.0Reviewed Nov 9, 2020

I learned how to over come the conflict between different culture. This course is very useful for my current situation.

AC

4.0Reviewed Jul 12, 2021

Good course. Some videos were too long and it was hard to keep concentration and understand what was being taught.

VR

5.0Reviewed Aug 19, 2020

This course provides great insights and tools to navigate and embrace cultural differences in order to reach the goal that both parties have in mind.

AP

4.0Reviewed Oct 6, 2019

clear videos, examples and interviews. Great course to deepen these specific matters and start practice related soft skills on workplace from the beginning.

HP

5.0Reviewed May 22, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

DD

5.0Reviewed Jul 17, 2020

Very good, compact course. Gave me some valuable inputs. Special thanks for the input on how our minds frame our intercultural expevctations. Also, for the three strategies of conflict resolution.

ED

5.0Reviewed Apr 18, 2019

Course is very educative and brings across all cultural dimensions which really help to know various culture's.

VI

4.0Reviewed Aug 7, 2020

I enjoyed how the course is detailed and engaging.I recommended it to all my friends.

WG

5.0Reviewed Aug 27, 2020

This course is very interesting. you never know until you attempt to learn. i am so grateful to have participated in it.

ST

4.0Reviewed Aug 23, 2017

Great content however, I found the slides distracting and hard to follow.

SK

5.0Reviewed Aug 30, 2016

Excellent course, well presented and thought provoking. Instructor excellent and presentors from business add to the strength of this course.

All reviews

Showing: 20 of 153

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