AT
5.0Reviewed Dec 10, 2022
I found the course very interesting and well-organised.
It is very good course, I have learnt a lot from this course.
Negotiation Skills and Effective Communication
We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved. The course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way. We start out with the structure of effective communication in a negotiation, with the intention of identifying our opportunity areas, and improving them through active learning mechanisms. And what can we say about the role emotions play in a negotiation process? It is necessary to acknowledge , manage, and take advantage of them by using emotional intelligence mechanisms. Negotiation, by definition, implies the relationship between two or more parties who eventually express opposing interests and demand skills for problem-solving. In this course you will learn to identify and manage its irreversible consequences in advance.
Status: Communication
Status: Empathy
IntermediateCourse26 hours
Featured reviews
KK
5.0Reviewed Dec 4, 2022
It is very good course, I have learnt a lot from this course.
GS
5.0Reviewed Aug 27, 2024
Really enjoyed this - I liked how there was a structured approach and presentation of the negotiation process. Very useful.
MK
5.0Reviewed Jul 31, 2024
An excellent course with detailed knowledge. Content is very practical with full of tricky quizzes.
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KANDASAMY K KARUPPUSAMY
5.0
Reviewed Dec 5, 2022ANTIGONI TSAKALOU
5.0
Reviewed Dec 10, 2022I found the course very interesting and well-organised.
John Tsakonis
5.0
Reviewed Aug 12, 2023Dear teachers.
I found the "Negotiation Skills and Effective Communication" course to be highly engaging.
The content, both in the videos and texts, was exceptional, often resonating with experiences I've encountered.
The course adeptly addressed real-world challenges, and I commend the creators for their meticulous work. The relevance of the topics and the insights gained make it evident that the creators have a strong grasp of the subject matter.
Congratulations on delivering such a valuable course. I encourage you to continue your exceptional efforts in delivering high-quality content that enriches the learning experience. !!
JT
Gary Stevens
5.0
Reviewed Aug 27, 2024Really enjoyed this - I liked how there was a structured approach and presentation of the negotiation process. Very useful.
Muhammad Kaleem
5.0
Reviewed Aug 1, 2024An excellent course with detailed knowledge. Content is very practical with full of tricky quizzes.
Angie Elliott
5.0
Reviewed Dec 23, 2025Great material and learning opportunity
عبدالقادر دعدع
5.0
Reviewed Jun 23, 2025دورة متميزة وذات بعد مهني وثقافي عالي
VIPUL.
5.0
Reviewed Oct 16, 2025Thank you Coursera
Rahul Kumar Sahani
5.0
Reviewed Oct 7, 2025best course for me
bindu parvathi
5.0
Reviewed Jul 10, 2025very good course
Ashok Sumad
5.0
Reviewed Jan 22, 2025Excellent course
Shweta Pawar
5.0
Reviewed Feb 16, 2026its was good
Thuận Ngọc
5.0
Reviewed Mar 15, 2024Very good
Najat Ali Al Thaibani
5.0
Reviewed Jun 15, 2022excellent
Abhinandan Rai
5.0
Reviewed Oct 14, 2025Good job
ehsan mohammadi
5.0
Reviewed Aug 12, 2023awsome
Anshuman Gautam
5.0
Reviewed Oct 16, 2025Good
JACQUELINE FRAGOSO JARAMILLO
4.0
Reviewed Jan 31, 2025Muy buena explicación de los temas.
Deleted Account
4.0
Reviewed Nov 17, 2024Helpful