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If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

Why can’t I audit this course?

This course is currently available only to learners who have paid or received financial aid, when available.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Technical Program Manager's Handbook: Mastering PM Skills

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Technical Program Manager's Handbook: Mastering PM Skills

Instructor: Packt - Course Instructors

Included with

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15 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

15 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Understand the critical role of the Technical Program Manager in the tech industry
Leverage AI and Emotional Intelligence to improve project management and leadership
Apply advanced technical and program management skills to real-world scenarios

Skills you'll gain

Tools you'll learn

Generative AI

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

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There are 15 modules in this course

This course is designed to unlock your full potential as a Technical Program Manager (TPM). By mastering the key skills and strategies required to manage technical projects effectively, you will be able to elevate your career in the tech industry. With a strong emphasis on leadership and project management, the course will help you excel in guiding complex projects from start to finish, using modern tools and techniques.

Throughout the course, you will explore how to leverage AI and Emotional Intelligence to drive project success and improve your leadership abilities. You’ll also learn how to integrate these emerging technologies into your project management approach, providing a competitive edge in today's fast-paced tech environments. The course is designed to take both new and experienced professionals through real-world case studies to ensure practical understanding and application of the concepts. What sets this course apart is its combination of theory and real-world applications, ensuring that you not only learn the fundamentals of technical program management but also gain hands-on experience through real-world case studies. This practical approach will equip you to navigate complex challenges and lead technical projects effectively. The course is perfect for aspiring and experienced TPMs, tech professionals transitioning into TPM roles, and those in technology consulting. A basic understanding of project management and technical concepts is recommended to make the most out of this course.

In this section, we define the TPM role, explore the systems development life cycle, and compare it with adjacent job families to highlight its unique contributions to technical projects.

What's included

2 videos8 readings1 assignment

2 videosTotal 2 minutes

Course Overview1 minute
Fundamentals of a Technical Program Manager - Overview Video1 minute

8 readingsTotal 80 minutes

Introduction10 minutes
Old Title, New Meaning10 minutes
Learning the Fundamentals10 minutes
The Systems Development Life Cycle10 minutes
Keeping Forward Momentum10 minutes
Comparing Adjacent Job Families10 minutes
Wearing Many Hats10 minutes
Exploring Functional Competencies Across the Industry10 minutes

1 assignmentTotal 10 minutes

Foundations of Technical Program Management10 minutes

In this section, we will cover the three pillars of technical program management: project, program, and technical skills.

What's included

1 video7 readings1 assignment

1 videoTotal 1 minute

Pillars of a Technical Program Manager - Overview Video1 minute

7 readingsTotal 70 minutes

Introduction10 minutes
Understanding Project Management10 minutes
Project Planning10 minutes
Resource Management10 minutes
Communication10 minutes
Typical Program Management Tactics10 minutes
Exploring the Technical Toolset10 minutes

1 assignmentTotal 10 minutes

Foundations of Technical Program Management10 minutes

In this section, we explore technical program manager (TPM) career paths, including individual contributor and people manager roles, and transitions into adjacent positions, offering practical insights for career development.

What's included

1 video6 readings1 assignment

In this section, we introduce program management concepts through the Mercury program case study, focusing on program-project relationships, stakeholder engagement, and governance frameworks.

What's included

1 video5 readings1 assignment

1 videoTotal 1 minute

An Introduction to Program Management Using a Case Study - Overview Video1 minute

5 readingsTotal 50 minutes

Introduction10 minutes
Mercury Project Structure10 minutes
Examining the Program-Project Intersection10 minutes
Plans10 minutes
Stakeholder Plan10 minutes

1 assignmentTotal 10 minutes

Exploring Program Management Through the Mercury Case Study10 minutes

In this section, we explore driving clarity in planning, risk communication, and stakeholder engagement to enhance decision-making and consensus in technical program management.

What's included

1 video6 readings1 assignment

1 videoTotal 1 minute

Driving Toward Clarity - Overview Video1 minute

6 readingsTotal 60 minutes

Introduction10 minutes
Planning10 minutes
What Can Happen When You Don't Clarify Your Plan Enough10 minutes
What Can Happen When You Don't Clarify Your Risks10 minutes
Risks of Excluding Stakeholders in Clarification Strategies10 minutes
Reducing Churn During Issue Resolution10 minutes

1 assignmentTotal 10 minutes

Clarity and Collaboration in Program Execution10 minutes

In this section, we explore plan management processes, aligning requirements with work, and differentiating project and program planning to optimize resource allocation and efficiency.

What's included

1 video10 readings1 assignment

1 videoTotal 1 minute

Plan Management - Overview Video1 minute

10 readingsTotal 100 minutes

Introduction10 minutes
Diving Deep Into the Project Plan10 minutes
Building Use Cases from the Requirements10 minutes
Assembling the Project Plan10 minutes
Repeatable High-Level Estimates10 minutes
Defining Milestones and the Feature List of a Plan10 minutes
On-call Rotations10 minutes
Tooling for Resource Planning10 minutes
Exploring the Differences Between a Project and a Program10 minutes
Knowing When to Define a Program10 minutes

1 assignmentTotal 10 minutes

Project Plan Management Fundamentals10 minutes

In this section, we cover risk identification, analysis, and tracking in technology projects to improve decision-making and reduce failure risks.

What's included

1 video4 readings1 assignment

In this section, we explore identifying tech project stakeholders, designing communication plans, and differentiating project and program communication strategies for effective stakeholder engagement.

What's included

1 video9 readings1 assignment

1 videoTotal 1 minute

Stakeholder Management - Overview Video1 minute

9 readingsTotal 90 minutes

Introduction10 minutes
Status Update10 minutes
Senior Leadership Review10 minutes
Stakeholder List10 minutes
Exploring the Dos and Don'ts for Status Reports10 minutes
Yellow Amber10 minutes
Keep Important Details Above the Fold10 minutes
Managing Stakeholders in a Technology Landscape10 minutes
Exploring the Differences Between a Project and a Program10 minutes

1 assignmentTotal 10 minutes

Stakeholder Management Fundamentals10 minutes

In this section, we explore program management by defining scope, implementing tracking techniques, and analyzing risk strategies to ensure effective oversight and decision-making in complex environments.

What's included

1 video5 readings1 assignment

In this section, we explore emotional intelligence components, their development, and application in technical program management to enhance decision-making and stakeholder interactions.

What's included

1 video5 readings1 assignment

1 videoTotal 1 minute

Emotional Intelligence in Technical Program Management - Overview Video1 minute

5 readingsTotal 50 minutes

Introduction10 minutes
Self-regulation10 minutes
Discovering Your Emotional Intelligence10 minutes
Applying Emotional Intelligence to Technical Program Management10 minutes
Driving Strategic Vision10 minutes

1 assignmentTotal 10 minutes

Emotional Intelligence in Technical Leadership10 minutes

In this section, we examine the technical toolset as a critical differentiator for TPMs, focusing on code proficiency, system design, and architecture to enable cross-functional collaboration and scalable problem-solving.

What's included

1 video3 readings1 assignment

In this section, we explore code literacy for TPMs, focusing on programming basics, data structures, and design patterns to enhance collaboration and decision-making in software projects.

What's included

1 video6 readings1 assignment

1 videoTotal 1 minute

Code Development Expectations - Overview Video1 minute

6 readingsTotal 60 minutes

Introduction10 minutes
Exploring Programming Language Basics10 minutes
Diving into Data Structures10 minutes
Linear Data Structures10 minutes
Non-linear Data Structures10 minutes
Singleton Pattern10 minutes

1 assignmentTotal 10 minutes

Code Development Fundamentals10 minutes

In this section, we explore system design patterns, architectural landscapes, and trade-offs to influence technical direction and improve project outcomes.

What's included

1 video7 readings1 assignment

1 videoTotal 1 minute

System Design and Architecture Landscape - Overview Video1 minute

7 readingsTotal 70 minutes

Introduction10 minutes
Object-Oriented Architecture10 minutes
P2P Architecture10 minutes
Design Considerations10 minutes
Scalability10 minutes
Examining an Architecture Landscape10 minutes
Preparing for a System Design Interview10 minutes

1 assignmentTotal 10 minutes

System Design and Architecture Fundamentals10 minutes

In this section, we explore generative AI basics, its impact on project planning, risk analysis, and communication, and strategies for effective prompt engineering in technical program management.

What's included

1 video7 readings1 assignment

1 videoTotal 1 minute

Harnessing the Power of Artificial Intelligence in Technical Program Management - Overview Video1 minute

7 readingsTotal 70 minutes

Introduction10 minutes
Generative Model10 minutes
Perfecting Prompt Engineering10 minutes
Utilizing AI in Project Planning10 minutes
AI in Risk Management10 minutes
Leveraging AI for Stakeholder Management and Communication10 minutes
Bridging Communication Gaps in Software Development10 minutes

1 assignmentTotal 10 minutes

Artificial Intelligence in Technical Program Management10 minutes

In this section, we explore how technical tools enhance management by improving clarity, resolving conflicts, and supporting leadership through code basics, system design, and architecture insights.

What's included

1 video3 readings1 assignment

Instructor

Packt - Course Instructors

Packt

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Frequently asked questions

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

Technical Program Manager's Handbook: Mastering PM Skills

Technical Program Manager's Handbook: Mastering PM Skills

What you'll learn

Skills you'll gain

Tools you'll learn

Details to know

See how employees at top companies are mastering in-demand skills

There are 15 modules in this course

Fundamentals of a Technical Program Manager

What's included

Pillars of a Technical Program Manager

What's included

Career Paths

What's included

An Introduction to Program Management Using a Case Study

What's included

Driving Toward Clarity

What's included

Plan Management

What's included

Risk Management

What's included

Stakeholder Management

What's included

Managing a Program

What's included

Emotional Intelligence in Technical Program Management

What's included

The Technical Toolset

What's included

Code Development Expectations

What's included

System Design and Architecture Landscape

What's included

Harnessing the Power of Artificial Intelligence in Technical Program Management

What's included

Enhancing Management Using Your Technical Toolset

What's included

Instructor

Offered by

Explore more from Support and Operations

PMP Exam Prep: Ways of Working for Technical Projects

Program Management Fundamentals

The Complete Project Management Fundamentals Course

Program Manager Essentials

Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Open new doors with Coursera Plus

Advance your career with an online degree

Join over 3,400 global companies that choose Coursera for Business

Frequently asked questions

Can I preview a course before enrolling?

When will I have access to the lectures and assignments?

What will I get when I enroll?

More questions