Learn to assess OKR progress mid-cycle and make informed recommendations for re-scoping. You'll pull Planner statistics, compare achievement rates to benchmarks, and write status reports with adjustment proposals.

Learn to design a structured culture transformation roadmap using the three-pillar framework. You'll use Viva Sentiment data to identify culture gaps, define transformation pillars, and create a visual roadmap in Visio with clear milestones and owners.

Learn to measure culture transformation progress using multiple data sources. You'll triangulate turnover data, engagement scores, and inclusion metrics to create a comprehensive view of cultural shift, then present findings to executive leadership.

Learn to design an empowerment playbook that gives your team clear authority to make decisions while maintaining appropriate boundaries. You'll define decision rights by role, establish guardrails that prevent costly mistakes, and create escalation paths for edge cases.

Learn to measure whether your empowerment playbook is working by analyzing Microsoft Viva Glint survey results. You'll identify managers with low empowerment scores, conduct coaching conversations to understand barriers, and adjust delegation practices to improve team autonomy.

Learn to leverage generative AI tools—particularly Microsoft Copilot—to enhance your coaching and people development workflows while maintaining appropriate human oversight. You'll practice using AI for theme clustering, sentiment analysis, goal capture, and recommendation generation, while developing governance guidelines that ensure ethical, transparent AI use in people-focused contexts.