Back to Quality Improvement in Healthcare Organizations
Rutgers the State University of New Jersey

Quality Improvement in Healthcare Organizations

Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care? Have you ever thought that there should be a way for you to determine the relative quality of your choices? Have you found yourself thinking that there should be a way for you to provide your view and input on the quality of healthcare organization? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to continuously and systematically improve the quality of your healthcare organization? If you have, this course is for you. Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. The course provides links to external sites to connect you to the larger "real world" of healthcare organization quality and quality improvement. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.

Status: Healthcare Project Management
Status: Value-Based Care
BeginnerCourse14 hours

Featured reviews

VM

5.0Reviewed Aug 3, 2021

Relevant to my chosen field of work. Familiar with some concepts but it really broadened my insight

AJ

4.0Reviewed Aug 13, 2020

The pdf notes are great and gives us detailed information

ST

4.0Reviewed Oct 11, 2019

Very comprehensive and useful content, of this course, makes it a complete package for professionals who are looking to excel their skills in quality improvement in healthcare organizations

TB

5.0Reviewed Oct 12, 2022

​I would highly recommend this course to everyone that I know and even the ones I don't. I'm very appreciative that I was able to take this course, and expand my knowledge of the Health Care Industry.

SS

5.0Reviewed Feb 13, 2025

I have gained enough knowledge of quality standards and their application in health institutions

JR

5.0Reviewed Feb 3, 2021

Very informative and above excellence learning platform!

CF

5.0Reviewed Oct 18, 2023

Great overview about how to manage Healthcare Organizations! Very helpful, well designed!

WS

5.0Reviewed Jan 9, 2022

This specialization has set my standard of expectation of all other Coursera courses.

HM

5.0Reviewed May 1, 2020

Well structured course, providing a detailed overview of quality measurement in healthcare organisations.

A

5.0Reviewed Apr 7, 2022

I was surprised at how much content this course offered.

SB

5.0Reviewed Feb 9, 2021

THIS COURSE WAS SO KNOWLEDGEABLE AND VERY INFORMATIVE. I WOULD LIKE TO THANKS TO COURSERA FOR GIVING THIS PRECIOUS OPPORCHUNITY FOR INCREASE MY CREDIBILITY ONE STEP UP.

CP

4.0Reviewed Jul 5, 2022

It was great. I was expecting some HEDIS training.

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