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Coursera

HubSpot: Working with a ticketing system

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place. This project will be helpful to you no matter what department you are in: marketing, sales, service or admin. If you never used Hubspot and want to learn all about it, this course is for you. You will be taught everything you need to know about Hubspot. By the end of this project, you will be confident in navigating through Hubspot and working with the ticketing system in Hubspot. Note: You will need a website to register with Hubspot.

Status: Marketing
Status: Client Support
BeginnerGuided Project2 hours

Featured reviews

AU

4.0Reviewed Jan 16, 2024

I found this guided project absolutely satisfying.. Didn't know Hubspot was this easy.

BA

5.0Reviewed May 30, 2024

This course is so helpful in learning to understand how Hubspot works.

All reviews

Showing: 9 of 9

Becca Adenike
5.0
Reviewed May 31, 2024
chioma sharon Okoli
5.0
Reviewed Jun 17, 2024
Victory Uwadiegwu
5.0
Reviewed Jun 3, 2025
Gulshan Pal
5.0
Reviewed Jun 18, 2024
Ahemen Winifred Ukeyima
4.0
Reviewed Jan 16, 2024
Danial Amini
4.0
Reviewed Nov 17, 2024
Abdul Uneeb
3.0
Reviewed Jun 15, 2024
Ashwin Chhaperia
1.0
Reviewed Feb 20, 2023
patricia huneault
1.0
Reviewed Apr 29, 2025